FAQ
Exhibitors
Q. What are the key benefits for me from the SMPTE standards?
A. Reliability, Interoperability & Security
Q. Is all equipment SMPTE compliant?
A. No, unfortunately not. Early hardware models do not meet security constraints outlined by the standards and are considered End Of Life.
Q. Do I need to upgrade my equipment?
A. This very much depends on the equipment you have installed. Your integrator will be able to assist you with identifying if you need to upgrade hardware.
Q. Who should I contact if I need to upgrade?
A. You should contact your integrator as they are the ones best served to assist you.
Q. What if I am self-deployed and do not have an integrator?
A. Contact your Head Office or lead technical official.
Q. When will Feature Titles start to be released in SMPTE format?
A. Feature titles have already been released. See the status section for a listing of some such titles.
Q. How will I know if content is mastered in SMPTE format when I receive it?
A. The content title text will tell you via the format modifier in the naming convention as to the packaging standard format.
Q. What if I experience problems with ingest or playback of SMPTE content?
A. Head over to the troubleshooting section to see if one of the solutions can assist you. If not, it is recommended that you contact the relevant distributors support helpline.
Q. If I have more questions on SMPTE, who can I contact for information?
A. This Web Portal is a good place to start and provides all the necessary information to aid you in understanding the format. Be sure to checkout the resources section.
